Terms & Conditions

GENERAL Terms and Conditions


1 The access to or/and use of www.berganogreys.com and all products and/or services available through this website are determined  by the following terms and conditions. By using Our site you agree to all of the Terms mentioned, as may be changed and updated by us anytime without notice. You should check and read this page regularly to take notice of any modifications we may have made to the Terms of Usage.


2. The site accessibility is allowed on a temporary basis, and we keep all the right to withdraw or/and amend our Services and Products without notice. We will not be liable or responsible if for any reason this website is unavailable at any time or for any period of time. Sometimes we may restrict and remove access to some parts or this entire website if required.


3. Our website may also contains links to other websites, which are not operated by Bergano Greys. Bergano Greys has no control or authority over the Linked Sites and do not take any responsibility for them or for any loss or damage that may arise from your use of their platforms and services. Your use of these Sites will be subject to the terms of use and service contained within each of them and are not related to us in any way.


4. At berganogreys.com we are dedicated and willing to protect the privacy of each and every one of our clients and customers. We will not reveal or disclose any type of information regarding our customers and/or visitors to the site to any third parties except from where it is part of providing a service to you, this includes: products shipping, carrying out security checks and for the purposes of customer research or when you have given us the right and permission to do so.


5. Bergano Greys will not share or sell any of your personal informations or any credit card details to any third party without your permission.


6. If you have made a purchase from berganogreys.com we may, sometimes, update you about our latest products and offers via newsletter. You will also be given the opportunity to receive such informations from us and/or other selected third parties when you become a registered member of our site.

PLEASE NOTE that All Bergano Greys members and customers have the option to unsubscribe from our newsletters by  clicking on the "unsubscribe" link in any emails which we might send you.


7. When you access the berganogreys.com your computer will store an identifying cookie which will save you time each time you re-visit the website, by remembering your email address for you. Cookies are small files which are stored on a user's computer. They are designed to hold a small amount of data specific to a particular client and website, and can be accessed either by the web server or the client computer. You can change the settings on your browser to prevent cookies being stored on your computer without your explicit consent.


8. We, Bergano Greys, may use personal information provided by you in order to run and make the  appropriate anti-fraud checkups. Any Personal information you provide may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information. This is done only for security purpose.


9. You must never misuse the Bergano Greys website. You will not: commit or encourage a criminal offence; transmit or distribute a virus or any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect of the Service; corrupt data; cause annoyance to other users; infringe upon the rights of any other person's proprietary rights; send any unsolicited advertising or promotional material, commonly referred to as "spam"; or attempt to affect the performance or functionality of any computer facilities of or accessed through this Website. Breaching this provision would constitute a criminal offence under the Computer Misuse Act 1990. Bergano Greys will report any such breach to the relevant law enforcement authorities and disclose your identity to them. We will not be responsible for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this website or to your downloading of any material posted on it, or on any website linked to it.


10. The intellectual property rights in all software and content made available to you on or through this website, remains the property of Bergano Greys and are protected by copyright laws and treaties Of Europe in UK. All such rights are reserved by Bergano Greys. You may store, print and display the content supplied solely for your own personal use. You are not allowed to publish,  distribute, manipulate or reproduce, in any way.


11. Our Sales Terms: By making a purchase or placing an order on our website you are offering to get a product on and subject to the terms and conditions below. All orders are subject to the availability and confirmation of the product price.

Delivery times may change according to availability and any guarantees or representations made as to dispatch times are limited to mainland UK  and Europe and are subject to any delays resulting from late postal deliveries  or for other forces out of our control which we will not be responsible for in any way.

In order to deal with Bergano Greys you must be an adult (18+) and have a valid credit or debit card issued by an allowed bank acceptable to us.

Bergano Greys keeps all the right to decline any request made by you. If your order is approved we will inform you by mail and we will confirm the identity of the business which you have dealt with and this will ALWAYS be Bergano Greys. When making your order you certify that all informations you provide to us are true and accurate, that you are an accepted user of the credit or debit card used to make the purchase and that there are enough funds to cover the cost of the products.

When you place an order, you will receive a confirmation email confirming the receipt of your order: this mail will not constitute an approval of your order and is just for your informations. A contract between us will not be formed until we send you confirmation of product shipping.

Whilst we try and ensure that all details, descriptions and prices which appear on this Website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or canceling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund.

Shipping costs will be charged in addition; such additional charges are clearly displayed where applicable and included in the 'Total Cost Of The Shopping Cart'.

Upon receiving your order we carry out a standard pre-authorisation check on your payment card to ensure there are sufficient funds to fulfill the transaction. Goods will not be dispatched until this pre-authorisation check has been completed. Your card will be debited once the order has been accepted.

Discount codes may from time to time be offered to account owners and regular customers; such promo-codes may only be applied to purchases made through the account in respect of which the discount code was sent and offered. Promotional discount codes - We may from time to time offer promotional discount codes which may apply in respect of any, or certain specified, purchases made though this Bergano Greys.


12. The material displayed on Bergano Greys is provided without any guarantees, conditions or warranties as to its accuracy. Unless expressly stated to the contrary to the fullest extent permitted by UK and Europe law Bergano Greys and its suppliers, content providers and advertisers hereby expressly exclude all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity and shall not be liable for any damages whatsoever, including but without limitation to any direct, indirect, special, consequential, punitive or incidental damages, or damages for loss of use, profits, data or other intangibles, damage to goodwill or reputation, or the cost of procurement of substitute goods and services, arising out of or related to the use, inability to use, performance or failures of this website or the Linked Sites and any materials posted thereon, irrespective of whether such damages were foreseeable or arise in contract, tort, equity, restitution, by statute, at common law or otherwise. This does not affect Bergano Greys's liability for death or personal injury arising from its negligence, or for fraudulent misrepresentation, misrepresentation as to a fundamental matter or any other responsibility which cannot be excluded or limited under the applicable law.


13. You can link to our Bergano Greys home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link from any website that is not owned by you. We reserve the right to withdraw and cancel any linking permission without any notice.


14. You agree to indemnify, defend and hold harmless Bergano Greys, its employees, directors, officers, consultants and affiliates, from any and all third party claims, liability, damages and/or costs, including, but not limited to, legal fees arising from the use of our  Website or your breach of the Terms and Conditions.


15. Bergano Greys shall have the right at any time and without any notice to change, remove or vary the Products or any page of berganogreys.com.


16. We are running a support system which will be used to resolve any disputes that may occurs when they first arise, please contact us if you have any issues, complaints or comments.


17. The terms and conditions  of Bergano Greys are to be used in accordance with the laws of UK and Europe and in the event of any dispute or claim associated with these terms and conditions, that dispute or claim shall be subject to the exclusive jurisdiction of the related courts.


18. AGREEMENT: any and all listed agreements between you and Bergano Greys will be effective and approved only if signed by a Director of Bergano Greys.


19. Returning Products: You can return any unused and unwanted item to us for a refund up to 10 days after purchase, only if it is in its original, intact condition and you the buyer / client have taken good care of the items that are subject to refund. Unfortunately any products in bad conditions cannot be returned or refunded. Please note that some products cannot be returned in any way but this may not apply if your item is in bad condition or quality. Please contact us for more informations at: refunds@berganogreys.com


Bergano Greys: Company registration number 8097686