Delivery, Tracking & Returns
Delivery to UK & Europe
bergano greys delivers throughout the UK & to the following countries within Europe:
Andorra, Austria, Belgium, Cyprus, Denmark, Finland, France, Germany, Gibraltar, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Portugal, Spain, Sweden and Vatican City.
All deliveries are provided by
Orders will be received within 2-3 working days (Monday-Friday) (£3.10)
Next Day Delivery
Orders placed before 2pm GMT will be received the next day. (£8.00)
You will receive an email confirmation, which includes your tracking number, once your item has been dispatched.
If you have any queries regarding your order, please contact our customer service team at firstname.lastname@example.org
If for any reason you wish to return your purchase, you have 14 days from the date of delivery to do so. Please fill out the return form, which came with your package and send it, together with the item/s being returned to:
bergano greys returns
338-346 Goswell Road
We are happy to offer a full refund or exchange on items that are unwashed, unworn, unused or defective. All items must be returned in their original condition, with tags still attached. Sale or discounted merchandise is non-refundable but can be exchanged for different items or for a credit note, equal to the amount paid for said merchandise.
Once the package has been received, your refunds will be processed within 7 working days (Monday-Friday). Once this transaction has taken place, you will be notified via e-mail.
If you wish to exchange your item, please fill out the returns form and once we receive the item/s and form, we will check our stock to see if we have the item/s. This will then be sent out to you with free delivery.
If said item/s is not in stock then we will supply a full refund.
If you have any queries regarding an exchange or return, please feel free to contact our team on email@example.com and a member of our team will be in contact within 24 hours.